- Michael Parchman, MD, MPH
- Ed Wagner, MD, MPH
- Brian Austin
- Michael Von Korff, ScD
- Judith Schaefer, MPH
- Robert Reid, MD, PhD
- Katie Coleman, MSPH
- Dona Cutsogeorge, MA
- Sherry Lauf
- Karin Johnson, PhD
- Leah Tuzzio, MPH
- Sarah McDonald
- Susan Bennett
- Rick Perrault
- Adele Clark
Michael Parchman, MD, MPH
Dr. Parchman is director of the MacColl Center for Health Care Innovation (http://maccollcenter.org), which he joined in 2012. His research focuses largely on improving chronic illness care in primary care clinics by approaching them as a complex adaptive system. Dr. Parchman has extensive experience with practice facilitation and coaching, and implementation of the patient-centered medical home. A family practitioner, Dr. Parchman previously served the Agency for Healthcare Research and Quality (AHRQ) as the director of Practice-Based Research Network (PBRN) Initiative and senior advisor for primary care. Before joining AHRQ in 2010, he was professor of family and community medicine at the University of Texas Health Science Center at San Antonio. He was also a director of the South Texas Ambulatory Research Network, a PBRN comprising primary care offices and clinics across South Texas. He directed the PBRN Resource Center within the Community Engagement Program at the Institute for the Integration of Medicine and Science, sponsored by a Clinical and Translational Science Award from the National Institutes of Health.
Ed Wagner, MD, MPH
Dr. Wagner is director emeritus of the MacColl Center. A general internist and epidemiologist, he served as director of the national program office for Improving Chronic Illness Care, which the Robert Wood Johnson Foundation funded from 1998 to 2011. His current research interests include developing and testing population-based care models for diabetes, frailty in the elderly, and other chronic illnesses; evaluating the health and cost impacts of health promotion/disease prevention interventions; and interventions to prevent disability and reduce depressive symptoms in older adults. Dr. Wagner was the founding director of Group Health Research Institute, a position he held until 1998. He is an elected member of the Institute of Medicine.
Brian Austin is associate director of the MacColl Center, which he helped establish in 1992. He also helped to develop and refine the Chronic Care Model, which originated at the MacColl Center in the mid-1990s. He is currently active in The Commonwealth Fund's Safety Net Medical Home Initiative and provides technical assistance to the Robert Wood Johnson Foundation Aligning Forces for Quality program. Within Group Health and in collaboration with the Group Health Foundation, Mr. Austin organizes the Partnership for Innovation, an internal grant program to pilot-test cost-effective improvements to patient care. Mr. Austin is also a member of the executive leadership team of Group Health Research Institute, which conducts epidemiologic, health services, behavioral, and clinical research addressing a wide and evolving range of clinical and public health questions.
Michael Von Korff, ScD
Dr. Von Korff is a scientific advisor to the MacColl Center and a former co-investigator for the Improving Chronic Illness Care program. He is senior investigator at Group Health Research Institute, the research arm of Group Health Cooperative, where he has worked since 1983. His major research interests are the management and outcomes of depression and of chronic pain among primary care patients, patients with comorbid chronic conditions, and determinants of disability and health care use in these patient populations. He has worked on a series of World Health Organization studies, including the World Mental Health Surveys. Dr. Von Korff is a fellow of the Society for Behavioral Medicine and the Association for Health Services Research.
Judith Schaefer, MPH
Judith Schaefer is a senior research associate the MacColl Center and Group Health Research Institute. She has expertise in self-management support and practice team intervention programs that engage patients, families, and community partnerships in expanding the reach of primary care. She provides expertise on consumer engagement in quality improvement, care coordination, and service coordination. She worked on the Improving Chronic Illness Care program and directed the Self-Management Support Learning Community for New Health Partnerships: Improving Care by Engaging Patients, a Robert Wood Johnson Foundation-funded program in the Institute for Healthcare Improvement. Ms. Schaefer also co-chaired the Self-Management Workgroup for the Bureau of Primary Health Care’s Health Disparities Collaboratives. She directs the Agency for Healthcare Research and Quality’s Plexnet Learning Network, whose goal is to advance research in care for complex patients with multiple chronic diseases. She is a faculty member with the Institute for Healthcare Communication, and is a trainer for Stanford Patient Education Research Center’s Chronic Disease Self-Management Program. Her publications include studies on self-management support, measurement of patient experience of care, collaborative management of chronic illness, and care management.
Robert Reid, MD, PhD
Dr. Reid is a scientific advisor to the MacColl Center. He is medical director for research translation at Group Health and a senior investigator at Group Health Research Institute. His research and administrative roles involve translating science into health care delivery at Group Health and other health care systems. Dr. Reid is also an affiliate associate professor of health services at the University of Washington School of Public Health, an adjunct professor of health care and epidemiology at the University of British Columbia, and a fellow of the American College of Preventive Medicine.
Katie Coleman, MSPH
Katie Coleman is a research associate at the MacColl Center, where she is exploring various methods to help primary care practices improve health care quality. Ms. Coleman works with collaborators at The Commonwealth Fund and Qualis Health to support 65 safety net practices in five states become patient-centered medical homes (PCMH) through the Safety Net Medical Home Initiative. In addition, she is developing a National PCMH Curriculum that helps coaches introduce, measure, and support practices as they become medical homes. She also serves on the Group Health Medical Home Evaluation Team and works with the Robert Wood Johnson Foundation’s Aligning Forces for Quality communities to support ambulatory quality improvement.
Dona Cutsogeorge, MA
Dona Cutsogeorge is a writer contributing to the MacColl Center, its Improving Chronic Illness Care website, the HMO Research Network, and other Group Health Research Institute projects. She collaborates with scientists, programmers, and designers to create health services research websites, communications materials, and clinical practice resources. A member of the ICIC team since 2001, she also assists the Robert Wood Johnson Foundation Aligning Forces for Quality communities in their ambulatory quality improvement efforts.
Sherry Lauf is business manager of the MacColl Center. She has worked at Group Health for the past 27 years, holding various positions in office management and research administration. She previously worked for the University of Missouri School of Medicine as a departmental administrator. Her interests include research contract negotiation and financial system design.
Karin Johnson, PhD
Dr. Johnson is a research associate at Group Health Research Institute interested in health system improvements that span research, clinical quality improvement, and public health practice. She provides technical assistance such as systematic reviews, needs assessments, and capacity enhancement to care-focused research networks. In addition, she is developing a Web-based curriculum for the Safety Net Medical Home Initiative that provides strategies and tools to support the transformation of primary care practices into patient-centered medical homes.
Leah Tuzzio, MPH
Leah Tuzzio is a senior program manager who studies quality of care, patient-centered care, community-based research, and translating evidence into practice. Ms. Tuzzio works with collaborators from Qualis Health and the National Association of Community Health Centers. She also serves on Group Health’s Partnership for Innovation program, where she works with clinicians and administrators on proposing and implementing clinical innovations. Her publications include studies on improving the quality of care, patient-centered care, and community-based care management trials for chronic illnesses.
Sarah McDonald is the project manager for Primary Care Teams: Learning from Effective Ambulatory Practices, a MacColl Center project funded by the Robert Wood Johnson Foundation. She has worked in research operations and administration since 2001 at Group Health Research Institute and the University of Washington.
Susan Bennett is the MacColl Center's program coordinator. She is responsible for developing, negotiating, and monitoring project budgets.
Rick Perrault is an analytical assistant providing technical decision support for the MacColl Center. He plays a major role in developing and maintaining electronic communication efforts for multiple groups and helps with budget operations, print design, and advancing the Improving Chronic Illness Care bibliographic database.
Adele Clark is an administrative coordinator for the MacColl Center. She oversees program outreach efforts and plays a key role in event planning.